Managing Services
The
Supporting People Management Solution
has built-in Service
Management facilities that enable the effective control of Services and
Accommodation.
This includes:
-
Creating and Maintaining a Service
-
Service Capacity Amendment
-
Out of Hours Cover Management
-
Resource Allocation Management
-
Accommodation Management
- Performance Indicator Quarterly
Workbooks Production
Creating and Managing a Service:
The Service Name and ID are
captured together with full details, such as the service type (e.g.
outreach service, residential care home etc.), cover provided and
staffing. Where possible dropdown lists and option buttons are used for
efficiency and accuracy. The data collected is used to provide accurate Management Information and automatically produce
Performance Indicator Quarterly Workbooks.
The system also allows approved
users to manage Out Of Hours Cover, Resource
Allocations, Accommodation and Service Capacity changes.
Resource Allocation:
Click for
a
larger image
Performance Indicator Quarterly Workbooks
The Performance Indicator
Quarterly Workbooks
are available at the touch of a button. The days that used to be spent
completing this complex return for the ODPM are a thing of the past,
these returns now being instantly completed by the system.
A
n
example of a completed 'Performance Indicator Quarterly Workbook':
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